Kolo

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This article explains when a memo, tag, or comment is required for a crypto deposit, why it matters, and what can happen if it is missing or incorrect.

Memo / Tag Requirements for Crypto Deposits

Learn how to deposit correctly! Familiarize yourself with the most common reasons for failed deposits, as well as our policy on asset recovery (Refunds), timelines, and the associated fees.

Wrong Deposit Policy

Send digital assets to another recipient directly in the app using only their email address, free of charge. This guide explains how email transfers work.

Send Money via Email — How It Works

This article explains how to add funds to your Kolo balance using the available top-up methods.

How to Top Up Your Balance in Kolo

This article explains how to send funds from your Kolo wallet using the Send feature.

How to Send Funds in Kolo

This article explains how to exchange/convert one asset into another within your Kolo wallet.

How to Swap Crypto in Kolo

This article explains how receiving funds works, what your sender needs to know, and how card spending connects to your wallet balance.

Crypto Deposits — How to Receive Funds in Kolo

Sometimes the amount you see for a card payment, top-up, or refund does not match what you expected. This is usually due to one of a few common reasons. Below…

Final Amount Differences Explained

How to add money, transfer to others, and exchange currencies in Kolo.

Topup, Send & Swap

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Create your workspace and invite the people you work with.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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