Kolo

Travel Rule

This article explains when a memo, tag, or comment is required for a crypto deposit, why it matters, and what can happen if it is missing or incorrect.

Memo / Tag Requirements for Crypto Deposits

Learn how to deposit correctly! Familiarize yourself with the most common reasons for failed deposits, as well as our policy on asset recovery (Refunds), timelines, and the associated fees.

Wrong Deposit Policy

Send digital assets to another recipient directly in the app using only their email address, free of charge. This guide explains how email transfers work.

Send Money via Email — How It Works

How to add money, transfer to others, and exchange currencies in Kolo.

Topup, Send & Swap

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