Skip to main content

Business Card Issuance

How Kolo business cards work, how admins issue them, and how employees get access.

Kolo business cards are virtual Visa cards designed for business expenses. Admins issue them from the business dashboard, and each card is linked to its own wallet and cardholder.

Rule

Details

Cards per wallet

One wallet can have only one business card

Cards per employee

Multiple, each issued from a separate wallet

Cards per employee email

Only one — even if the previous card was closed or deleted

Who can issue

The company owner (account creator) from the Business account

What You Can Use Business Cards For

Kolo business cards can be used for a wide range of company-related payments, including:

  • Payments for IT infrastructure, cloud services, and servers

  • Booking flights and hotel accommodations worldwide

  • Renting real estate, vehicles, and business jets

  • Paying for advertising on Google, Facebook, and other digital platforms

  • Buying tickets and sponsoring global events and conferences

  • General business development and operational expenses

Before You Can Issue a Business Card

Before issuing business cards, your company must:

  • complete B2B onboarding

  • have KYB verification approved

  • have business cards available

How Business Card Issuance Works

Each business card is issued from its own wallet. This means:

  • one wallet can have only one business card

  • each new card requires a separate wallet

  • one employee can hold multiple business cards, but each card must still be issued from a separate wallet

The employee selected during the issuance flow becomes the cardholder for that card.

How to Issue a Business Card

Business cards can be issued from the Business account by the company owner (account creator).

  1. Go to Wallets.

  2. Create a new wallet or open the wallet you want to issue the card from.

  3. Choose Issue Card.

  4. Choose an existing employee or create a new one.

  5. Review the employee’s details:

    • full legal name

    • business email

    • valid phone number

  6. Confirm the request and accept the required agreement.

  7. Complete the card issuance flow.

After the card is successfully issued:

  • the card appears in the selected wallet

  • the card status becomes Active

  • the selected employee becomes the cardholder for that card

Issuing the card to the employee grants access — Kolo automatically gives the employee access to the delegated business wallet and the assigned business card.

Use only business email addresses (e.g. [email protected]) for employees. Each employee email can have only one business card issued to it — even if the previous card was already closed or deleted. A closed card does not free up the email for a new card.

If you need to issue another card to the same person, use a different business email address for that employee.

Within one company, each employee must have a unique email and phone combination. The same phone number may still be used for employees in different companies or business accounts.

How Employees Get Access

Once the card is issued:

  1. The employee receives an invitation email.

  2. The employee signs in to Kolo Personal with the business email address.

  3. A delegated profile (aka wallet) with a business card appears in the employee's Kolo Personal interface.

After accepting the invitation, employees can access the business wallet and assigned business card through the Kolo Personal interface:

  • Kolo Web: my.kolo.in

  • Kolo app

  • Telegram Mini App: @kolo

Employees can

Employees can't

✅ View the delegated wallet balance and transactions

❌ Access other employees’ cards

✅ View and manage their assigned business card

❌ Use company-level management features

Tip: After the card is issued, you can also optionally share it with another user from the same screen, if needed. This is an additional step and is not required to complete standard card issuance. Use this option only when you want to grant another user access in addition to the main cardholder assignment.

FAQ

Can one company issue cards to multiple employees?

Yes. A company can issue cards to different employees after onboarding is complete.

Why do I need to use a work email and phone number for an employee?

Use valid and active contact details so the employee can receive important verification messages during the card flow. Depending on the scenario, OTP or 3D Secure codes may be sent to the employee’s phone number or corporate email.

Can I share a business wallet with an employee without issuing a card?

Yes. In Kolo Business, you can grant an employee access to a business wallet even if no card has been issued yet. This means the employee can get access to the delegated wallet separately, while card issuance remains an optional step.

Does the wallet name have to match the employee’s name?

No. Choose a clear wallet name that helps you identify the wallet easily. This name is also visible to the employee when accessing the delegated business wallet, so it should be easy to recognize.

Can one wallet have more than one business card?

No. One wallet can have only one business card.

Can one employee have more than one business card?

Yes. One employee can have multiple business cards. Each card must be issued from a separate wallet.

Need Help?

If you need help issuing your first business card, assigning it to an employee, or troubleshooting the invitation flow, contact Support.

Did this answer your question?