How It Works
Every time you make a successful card payment with your Kolo USD Card, you automatically earn cashback in BTC.
Cashback rates:
2% cashback during the first 30 days from your card activation date
1% cashback after the first 30 days
Cashback applies only to eligible transactions over $1 USD
Eligibility
The cashback program is available to:
✅ Individual users with a Kolo USD Card
✅ All card transactions over $1 USD
✅ Purchases at any merchant worldwide (no category restrictions)
The following are not eligible:
❌ Business cards
❌ Co-branded cards (affiliate/white-label cards)
Cashback Limits
Limit Type | Amount |
Max cashback per transaction during 2% period | $2 USD equivalent in BTC |
Max cashback per transaction during 1% period | $1 USD equivalent in BTC |
Monthly payout limit | $100 USD equivalent in BTC |
When Is Cashback Credited?
Cashback goes through several stages before it reaches your balance:
⚠️ Kolo reserves the right to limit or disable cashback for individual accounts if suspicious or abusive activity is detected.
Status | What It Means |
Pending | Cashback calculated after successful card authorization |
Canceled | Authorization was reversed — cashback is voided |
Waiting for Payment | Transaction cleared — cashback is ready for payout |
Paid | Cashback credited to your BTC balance |
Payout schedule: Cashback is paid out once per day for all transactions that cleared the previous day.
Exchange Rate
Cashback is calculated in BTC using Kolo's exchange rate at the moment of your card authorization — not at the time of payout.
Where to View Your Cashback
You can track your cashback directly in the Kolo app:
Cashback section in the app footer — shows your total earned, monthly stats, and pending cashback
Transaction details — each card transaction shows the associated cashback amount and status
FAQ
I made a purchase but don't see my cashback yet. Why?
I made a purchase but don't see my cashback yet. Why?
Cashback is credited after the transaction clears (typically 1–3 days after the purchase). Check the transaction status — if it still shows "Pending," the card transaction is waiting for clearing.
Why was my cashback less than expected?
Why was my cashback less than expected?
This can happen if:
you reached the per-transaction cashback cap
you reached the monthly cashback limit
the transaction was not eligible for cashback
Can I use my BTC cashback right away?
Can I use my BTC cashback right away?
Yes! Once your cashback status is Paid, the BTC is added to your balance and you can use it immediately — send it, swap it, or keep it.
I have multiple wallets (profiles). Where does cashback go?
I have multiple wallets (profiles). Where does cashback go?
Cashback is credited to the same profile where the card that made the transaction is linked.
Need help?
Contact our support team.