How It Works
Every time you make a successful card payment with your Kolo USD Card or Kolo EUR Card, you automatically earn cashback in BTC.
Cashback rates:
2% cashback during the first 30 days of the program (see below when the 30-day period starts for your card)
1% cashback after that
| 🇺🇸 Kolo USD Card | 🇪🇺 Kolo EUR Card |
When the 2% period starts | From your card activation date | From the date you issue your first EUR card. If you already had a EUR card before the program launched on July 24, 2026, your 2% period runs from the launch date |
Rate after the first 30 days | 1% | 1% |
Minimum eligible transaction | $1 | €1 |
ℹ️ The Kolo app shows the highest cashback rate currently available to you. If your rates differ by card (e.g. 1% on your USD card and 2% on your EUR card), the app displays 2%, while each card still earns at its own rate.
Eligibility
The cashback program is available to:
✅ Individual users with a Kolo USD Card or Kolo EUR Card
✅ All card transactions over the minimum eligible amount
✅ Purchases at any merchant worldwide (no category restrictions)
The following are not eligible:
❌ Business cards
❌ Co-branded cards (affiliate/white-label cards)
Cashback Limits
Cashback is always paid in BTC; the limits below are set in the card's currency equivalent:
Limit Type | 🇺🇸 Kolo USD Card | 🇪🇺 Kolo EUR Card |
Max cashback per transaction during 2% period | $2 equivalent in BTC | €2 equivalent in BTC |
Max cashback per transaction during 1% period | $1 equivalent in BTC | €1 equivalent in BTC |
Monthly payout limit | $100 equivalent in BTC | €100 equivalent in BTC |
When Is Cashback Credited?
Cashback goes through several stages before it reaches your balance:
⚠️ Kolo reserves the right to limit or disable cashback for individual accounts if suspicious or abusive activity is detected.
Status | What It Means |
Pending | Cashback calculated after successful card authorization |
Canceled | Authorization was reversed — cashback is voided |
Waiting for Payment | Transaction cleared — cashback is ready for payout |
Paid | Cashback credited to your BTC balance |
Payout schedule: Cashback is paid out once per day for all transactions that cleared the previous day.
Please note: if a transaction is refunded before its cashback has been paid out, the pending cashback amount is reduced accordingly.
Exchange Rate
Cashback is calculated in BTC using Kolo's exchange rate at the moment of your card authorization — not at the time of payout.
Where to View Your Cashback
You can track your cashback directly in the Kolo app:
Cashback section in the app footer — shows your total earned, monthly stats, and pending cashback
Transaction details — each card transaction shows the associated cashback amount and status
FAQ
Does the EUR card earn cashback?
Does the EUR card earn cashback?
Yes! Cashback for the Kolo EUR Card launched on July 24, 2026. You earn 2% BTC cashback for the first 30 days (from the launch date if you already had a EUR card, or from the date you issue your first EUR card) and 1% after that.
I made a purchase but don't see my cashback yet. Why?
I made a purchase but don't see my cashback yet. Why?
Cashback is credited after the transaction clears. For USD card transactions this typically takes 1–3 days; EUR card transactions can take up to 14 days to clear. Check the transaction status — if it still shows "Pending," the card transaction is waiting for clearing.
Why was my cashback less than expected?
Why was my cashback less than expected?
This can happen if:
you reached the per-transaction cashback cap
you reached the monthly cashback limit
the transaction was not eligible for cashback
a transaction was refunded before its cashback was paid out — refunds reduce pending cashback
Do business or corporate cards earn cashback?
Do business or corporate cards earn cashback?
No. The cashback program applies only to individual Kolo USD and EUR Cards. Business (corporate) cards and co-branded cards do not earn cashback on any transactions.
The app shows 2%, but I got 1% on a purchase. Why?
The app shows 2%, but I got 1% on a purchase. Why?
The app displays the highest rate available to you across your cards. Each card still earns at its own rate — for example, 2% on a recently issued EUR card and 1% on a USD card that's past its first 30 days.
Can I use my BTC cashback right away?
Can I use my BTC cashback right away?
Yes! Once your cashback status is Paid, the BTC is added to your balance and you can use it immediately — send it, swap it, or keep it.
I have multiple wallets (profiles). Where does cashback go?
I have multiple wallets (profiles). Where does cashback go?
Cashback is credited to the same profile where the card that made the transaction is linked.
Need help?
Contact our support team.