You can use your Kolo card anywhere Visa is accepted worldwide 🗺️, except in the countries and regions listed below. The restrictions differ slightly between the USD Card and the EUR Card, so please check the section for your card.
💵 Kolo USD Card
🚫 Countries where Kolo USD Card payments are not supported
These countries are restricted due to international sanctions. Transactions will be automatically declined:
🇸🇾 Syria
🇮🇷 Iran
🇨🇺 Cuba
🇰🇵 North Korea
🇷🇺 Russia
🇻🇪 Venezuela
⚠️ Regulatory restrictions
🇺🇦 Ukraine
Ukraine has a separate payment restriction. Kolo USD Card payments with Ukrainian merchants or payments processed in Ukrainian hryvnia (UAH) are not supported and are automatically declined due to card provider restrictions. This applies to card payments only.
💶 Kolo EUR Card
🚫 Countries where EUR Card payments are not supported
Transactions with merchants located in these countries and regions are automatically declined:
🇸🇩 Sudan
🇸🇾 Syria
🇮🇷 Iran
🇨🇺 Cuba
🇰🇵 North Korea
🇷🇺 Russia
🇻🇪 Venezuela
🇧🇾 Belarus
🇦🇫 Afghanistan
🇮🇶 Iraq
🇱🇧 Lebanon
🇱🇾 Libya
🇲🇲 Myanmar
🇳🇮 Nicaragua
🇿🇼 Zimbabwe
🇨🇫 Central African Republic
🇨🇩 Democratic Republic of the Congo
🇪🇹 Ethiopia
🇧🇦 Bosnia and Herzegovina
🇵🇸 Palestine
✅ All other countries
For other countries, you can use your Kolo Card at merchants and online stores that accept Visa.
❗️ Before paying, make sure that:
your card is active
your card is not locked or terminated
you have enough available balance
the merchant accepts Visa
the transaction does not fall under other card risk or merchant restrictions