Fee Overview
Fee Type | Amount |
Crypto deposit | 0% |
Card transaction (conversion fee) | 1% |
Card issuance | Free |
Monthly account fee | None |
Foreign exchange (FX) | Visa network rate + 1% (pass-through) |
Crypto withdrawal | Varies by network (see below) |
Deposits
Depositing crypto to your Kolo account is free — there are no fees on incoming transfers.
Card Transaction Fee
When you make a payment with your Kolo Card, a 1% conversion fee is applied. This fee is the same for both personal and business accounts.
The 1% covers the crypto-to-fiat conversion that happens instantly at the moment of payment.
💡 Note: Some business accounts may have custom fee arrangements. If you believe this applies to you, please contact support for details.
Card Issuance & Maintenance
Card issuance — Free
Monthly maintenance — None
To issue a card, you need to top up your account with a minimum amount equivalent to $10 (depending on the asset). For exact minimum deposit requirements, please refer to our dedicated Help Center article on minimum deposits and card activation.
How the 1% Fee Works — Balance Considerations
When you pay with your Kolo Card, the system deducts the payment amount plus 1% conversion fee from your digital asset balance.
On top of that, a small slippage buffer (approximately 1%) is temporarily reserved to account for potential price fluctuations during the conversion. This applies to all digital assets.
Example
If you make a $100 purchase:
Component | Amount |
Payment amount | $100.00 |
1% conversion fee | $1.00 |
Total deducted from balance | e.g. 101 USDC |
Recommended balance (incl. slippage buffer) | ~$102.01 |
Important: Always keep slightly more on your balance than the payment amount + 1% fee. The slippage buffer ensures your transaction goes through smoothly even if the exchange rate shifts during processing. Any unused buffer is returned to your balance.
Foreign Exchange (FX) Fees
When you pay in a currency other than USD (for example, EUR in Europe):
The FX conversion is handled by Visa at their network rates
The applicable rate is the Visa exchange rate + 1%
This is a pass-through fee — Kolo does not earn on foreign exchange
You can check current Visa exchange rates on the Visa website
Choosing Currency at the Terminal
When paying at a physical terminal, you may be asked to choose a currency. Always select the local currency of the country you're in. For example: EUR in Portugal, PLN in Poland, AED in UAE, GBP in United Kingdom, etc.
Why?
If you choose local currency: Visa performs the conversion using their network rates, which are better than local bank FX rates in 99% of cases
💡 Pro tip: Only choose USD if the merchant is actually billing in USD (like US-based online stores). Otherwise, always go with the local currency.
Withdrawal Fees
Withdrawal (payout) fees depend on several factors:
Blockchain network (e.g. Ethereum, Tron, Solana, etc.)
Asset type
Destination and direction
Because these fees are dynamic and can change based on network conditions, they are maintained in a separate, regularly updated article. Please check withdrawal fees in app.