You can check the current availability of Kolo services on our official status page: Kolo Status
You can use it to check the status of:
Kolo Mobile App
Kolo Web
Telegram Mini App
Crypto Deposits
Crypto Withdrawals
IBAN Transfers
Card Payments
Card Issuing
Card Management
KYC Verification
KYB Verification
When to Check Kolo Status
Check Kolo Status if:
you cannot open Kolo or sign in
your deposit, withdrawal, or IBAN transfer is abnormally delayed
your card payment is not processing
you cannot issue or manage your card
your KYC or KYB verification is not working
you want to check if there is planned maintenance
If Your Issue Is Not Listed
If all services are shown as operational, but you still have a problem, the issue may be specific to your account, transaction, card, device, or verification.
In this case, please contact Kolo Support.