What is Services for?
Think of Services as your personal menu of features — a single place where you can see everything that's available to you and start using it.
How to find Services
Getting there takes just a couple of taps:
Open your wallet's home screen → tap your profile icon in the top-right corner
In your profile → tap Services
And you're in — you'll see all the features available to you in one place.
What you'll find in Services
Right now, depending on your account, you might see options such as:
Transfer to my IBAN account — move money to your own IBAN.
Transfer to any IBAN account — send money to friends, family, or businesses across 130+ countries, using local rails like UPI, Pix, and SEPA Instant where available, with faster transfers when supported.
EUR card — open a card that's great for everyday payments across Europe.
USD card — open a card that's perfect for global payments.
Your list is tailored to you, so it may look different from someone else's. If a feature isn't showing up at all, it simply isn't available for your account yet — there's nothing you need to do, and it may appear later as we expand access.
Unlocking a feature that needs a quick verification
Some features ask you to complete a quick identity verification before you can start. If you tap one and see a prompt to verify, don't worry — the whole process usually takes just a couple of minutes, and we'll guide you through every step.
Here's what to expect:
See what you're unlocking. We'll start by showing you the benefits of the feature, so you know exactly what you're getting.
Accept the policies. Review and accept our Terms of Use and Privacy Notice to continue.
Complete the identity check. This takes about two minutes. Depending on the feature, you may be asked to:
confirm a few profile details
answer a short questionnaire
upload an ID document
take a selfie
add proof of address
You're done. Once everything is submitted, you'll see a Completed screen — we'll review your details and let you know what's next.
Tip: Have your ID document ready before you start to make verification even faster.
What happens next
Once you've submitted everything, we'll review your details and send you a notification and an email with the result:
✅ You're all set — your feature is ready. Just open the app to start using it.
👋 We need one more thing — something in your documents wasn't fully clear or didn't meet our requirements. Open the app to resubmit.
🚫 We couldn't approve it — we weren't able to grant access this time. Contact support and we'll help you.
After a successful review, the feature's status in Services changes to Active.
Need help?
If you run into any issues during verification, reach out to our support team and we'll be glad to assist.